Useful Links: Help Lines and Websites

0426 662 881

1800RESPECT  1800 737 732

  • 24 hours a day, by phone or chat online Confidential information, counselling, and support service to support people impacted by sexual assault, domestic or family violence and abuse.

Beyond Blue  1300 224 636

  • 24 hours a day, 7 days a week
  • Supporting people with anxiety and/or depression.

Blue Knott Trauma Support  1300 657 380 – [email protected]

  • 9 am – 5 pm M – F including PH.
  • All calls made out of hours will be returned during normal business hours. Support for adult survivors of childhood trauma and abuse.

Carers Australia  1800 242 636

  • Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.

Counselling Online

  • 24 hours a day, 7 days a week
  • Counselling Online is a free and confidential service that provides to people across Australia affected by alcohol or other drug use.

Dads In Distress  1300 853 437

  • 8:30 pm – 5 pm Mon -Sat
  • Dads In Distress supports Dads experiencing trauma through family breakdown and separation anxiety. We also acknowledges the specific issue of father-child contact and custody battles commonly termed ‘parental alienation’, a factor closely linked to stress, separation anxiety, depression, isolation and suicide in Australia.

The Butterfly Foundation – Eating Disorders  1800 334 673

  • 8 am-midnight (AEST)
  • Phone, webchat, and email support for those experiencing an eating disorder, friends, family, carers, and professionals.

Embrace Multicultural Mental Health

  • A national platform for multicultural communities and Australian mental health services to access resources, services, and information in a culturally accessible format.

EMERGENCY – Police, Fire, Ambulance  000

  • 24 hours a day, 7 days a week

Family Drug Support  1800 368 186,

  • 24 hours a day, 7 days a week
  • Non-religious, open meetings for family members affected by drugs and alcohol. Open to anyone and providing opportunities to talk and listen to others in a non-judgemental, safe environment.

FriendLine  1800 424 287

  • 7 days a week
  • Supports anyone who’s feeling lonely, needs to reconnect or just wants a chat. You can call them 7 days a week, or chat online with one of their trained volunteers. All conversations are anonymous.

Gambler’s Help Hotline  1800 858 858,

  • 24 hours a day, 7 days a week
  • A free and confidential hotline for those experiencing a gambling problem. Support includes counselling, information, referral, and advice.

Head to Health

  • Provided by the Australian Department of Health, Head to Health brings together apps, online programs, online forums, and phone services, as well as a range of digital information resources.
  • Whether you are trying to improve your own sense of wellbeing, looking for help with something that is bothering you, or helping someone you care about—Head to Health is a good place to start.

Headspace (from ages 12 to 25)  1800 650 890

  • Free online and telephone service that supports young people and their families going through a tough time.

Kids Helpline (from ages 5 to 25)  1800 551 800

  • A free, private, and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

LIFELINE  131 114, or text (0477 13 11 14)

  • 24 hours a day, 7 days a week
  • Providing support to people experiencing emotional distress with access crisis support and suicide prevention services via phone, text and online chat.

MensLine Australia  1300 789 978

  • 7 days a week
  • A telephone and online support. Information, and referral service, helping men to deal with relationship problems, financial problems, pregnancy and birth problems, social isolation and physical illness.

MindSpot Clinic  1800 614 434

  • An online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.

National Aboriginal Community Controlled Health Organisation (NACCHO)

  • Aboriginal Community Controlled Health Services and Aboriginal Medical Services in each state and territory.

National Alcohol and Other Drug Hotline  1800 250 015

  • 24 hours a day, 7 days a week
  • A free and confidential hotline for anyone affected by alcohol or other drugs. Support includes counselling, advice, and referral to local services.

National Debt Helpline  1800 007 007

  • Financial counselling is available from the National Debt Helpline.
  • Financial counsellors are qualified professionals who provide information, advice, and advocacy to people in financial difficulty. Their services are free, confidential, independent, and non-judgmental.

Tresillian – Parents Helpline – 1300 272 736

  • The Nurses on Tresillian Parent’s Help Line can help with advice around your baby’s sleep, feeding and development, providing information tailored to your needs and circumstances.

Police Assistance  131 444

  • 24 hours a day, 7 days a week
  • For non-urgent crimes only

QLife – LGBTI Counselling  1800 184 527

  • 3 pm – midnight
  • QLife is Australia’s first nationally oriented counselling and referral service for LGBTI people. The project provides nation-wide, early intervention, peer supported telephone and web-based services to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other social determinants that impact on their health and wellbeing.

Relationships Australia  1300 364 277

  • A provider of relationship support services for individuals, families, and communities.

SANE Australia  1800 187 263

  • Information about mental illness, treatments, where to go for support and help carers.

Suicide Call Back Service  1300 659 467

  • Crisis counselling for people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide

Support After Suicide  1300 727 247

Standby Support

  • Information, resources, counselling, and group support to those bereaved by suicide. Education and professional development to health, welfare, and education professionals.

Translating And Interpreting Service

  • The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Home Affairs for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.